Questions? Feedback? powered by Olark live chat software


The NRS Executive Team is here for you.

National Rental Services Property Management Corporation has been a nationwide leader in multifamily property management for more than three decades.  Without a doubt, the cornerstone of our success is our people. Our executive team possesses an unparalleled wealth of experience, depth of subject knowledge and professional discipline—and is thoroughly dedicated to providing timely, practical and innovative solutions to successfully address any real estate challenge.

Steven Gouletas

JD/MBA, Managing Member


Steven E. Gouletas has more than 20 years of management experience in Multi-family apartment rentals, new construction and condominium conversions.  He is co-owner of National Rental Services (NRS), based in Chicago, IL with over 550 units under management in Chicago, IL, Huntsville, AL, and Orlando, FL.


As owner of Abby Glenn Apartments in Huntsville, AL, acquired in 2008, Steven repositioned the property by upgrading the common area and units, reducing utility expenses and creating four complementary rental products: unfurnished and furnished units; value and deluxe corporate suites.  These efforts achieved the highest rental price per square foot in its property class and market,  and ultimately doubled investor value. Improvements also earned the property 14 awards in the last five years 11 of them from the Apartment Association of North Alabama including: Property Management Company of the Year Award in both 2010 and 2013, Property of the Year in 2011. Property Manager of the Year 2009 and “Reaching for the Stars” Award for Best Capital & Operational Improvements in 2009.  (see Appendix re: Abby Glenn in AL)


Acting on behalf of ownership, in 2000-2006, Steven oversaw planning and construction of the 60 story, 364 unit, Millennium Centre Tower Condominium at Dearborn and Ontario Streets in Chicago, Il, and remained on the condo board through the initial start-up phase. The approximately $200,000,000 project was brought in on time and on budget.  (see Appendix re: Millennium Centre Tower)


Steven holds the Certified Apartment Management (CAM) designation from the National Apartment Association and the Residential Management Professional (RMP) designation from the National Association of Rental Property Managers, and is an active member of both organizations.  He is a licensed real estate broker in both Florida and Illinois.  He teaches the Financial Management/Value Add module of the CAM designation for the Chicago chapter of the National Apartment Association, and was recently published in Residential Resource Magazine with an article titled “Revenue Management, 2013.”


Steven received his MBA and JD degrees from the University of Notre Dame and his BA from Northwestern University.


In his spare time, he has been an Ironman Finisher and three time Team USA Duathlon World Championship age group participant.


Louis R. Gouletas

Partner, Chief Marketing + Technology Officer, IL Broker


Co-owner of National Rental Services, Louis has 7+ years of IT and marketing experience in the multifamily industry with apartment rentals and condominium development. He is also the Technology and Marketing Director for Northwestern University’s annual Escape Big Data Analytics Conference. He has a B.S. in Information Systems and Economics from Northwestern University. Louis has also lectured multiple times on marketing analytics at Roosevelt University in Chicago. He is recognized by Google for his skillful implementation of their products in the property management world and published an article on these efforts in Google’s Official Enterprise Blog. Louis’ drive and passion for technology and innovation has transformed National Rental Services into one of the most technologically advanced property management companies in the industry by implementing:


  • Advanced online tenant acquisition marketing, leasing and multifamily NOI management systems
  • The Industry’s first Single-Family focused revenue management platform built inhouse
  • Combination of the industry’s leading property management systems customized for each property’s unique requirements and needs
  • Cost-saving after-hours tenant call center
  • Innovative yet cost-effective marketing media creation including 3D Floorplans, interactive panoramas, HD YouTube videos and photos.
  • Data-driven marketing analytics integrated into all marketing activities
  • Cross-platform SaaS integrations via customized applications and web-based APIs


Like his uncle Steven, Louis enjoys training for triathlons, marathons and Ironman races.

Jane R. Pavis

Asset Manager


Beginning her career in Madison, WI, Jane served as Executive Officer and Lobbyist for the Madison Area Apartment Association.  While there she managed multiple projects and priorities and recommended all Association policies and legislative positions. She published a monthly magazine, taught educational programs, marketed a variety of association activities and events and served as chief diplomat and liaison to elected officials and key governmental staff members.  Her work in this field continued with the Chicagoland Apartment Association from 1991-1994.


Jane’s career moved to the government/non-profit sector with a position at Citadel Property Mgt., Inc. where as Community Management Director/Chair of Nonprofits in Des Plaines, IL. she developed a number of programs aimed at enhancing quality of life in low-to-moderate income apartment communities. She established the State of Illinois’ very first neighborhood resource center (NRC) located in an apartment community. She also promoted, marketed and administered NRC/community programs. Her on-site learning center received formal commendation from then governor, James Edgar.


Moving to the private sector, Jane became a star real estate salesperson at Baird & Warner, Barrington, IL and Estate Properties, Inc., as well as being a Principal in S.T.A.R.S. Coaching other professional REALTORS toward higher goals. Jane worked in multifamily acquisitions and brokerage from 2006-2008 until she assisted in the acquisition of Abby Glenn in 2008 when she moved to Huntsville AL. to assume the asset management role for Abby Glenn of Madison, AL.


Ms. Pavis earned a double major in labor economics and journalism at the University of Wisconsin in Madison, WI.  She is currently pursuing an MBA and Certified Apartment Manager certification.


Are you looking for Multi-family Property Management?




Contact Us


Call Us

Telephone icon for call us icon

© 2010 — 2015  National Rental Services (NRS) ­— Redefining Property Management!

View Mobile Version

Fair Housing logo

Our Main Offices:

10 E. Ontario St, Chicago IL (map)

8927 Latrec Ave, Orlando FL (map)

54 25th St. East, Ste E, Williston, ND (map)